AI assistants for online stores
Your store, answering in seconds. From its own pages.
We set up an AI assistant trained on your product, delivery and returns pages, install it on your store in about a week, and look after it every week, so it keeps telling customers what your site says.
- Five examples from your pages, free
- Shopify, PrestaShop, WooCommerce
- Live in about a week
- No calls, everything by email
Can I return a fountain pen I’ve already filled with ink?
Inked pens can’t be returned, but unused ones can, within 30 days. Would you like the returns form?
From your Returns page
- Checked
- 30
- Fixed
- 1
- New answers
- 2
Updated: gift wrapping price, new delivery rate to Switzerland.
Customers ask the same questions all day. Few stores answer them now.
Delivery to their country, the returns window, whether it fits, when it arrives. The answers are already on your pages. An assistant gives them in seconds, at night and on Sunday.
- of the live European websites we scanned answer customers with an AI assistant. Most stores still answer by email, the next day.
- <1%of 1.89 million sites
- Online stores that run analytics and ads are ten times more likely to have one. If a competitor answers in chat, it is probably one of them.
- ×10vs. an average site
- live support bots we asked gave a wrong fact about their own business. That is why every assistant we set up comes with weekly Care.
- 19 of 40October 2026
What we do
We set it up once. Then we keep it right, every week.
Most chatbots are installed and forgotten. Yours gets a person who checks its answers against your site and fixes what drifts.
Assistant Setup
€490one-off · €290 for our first three stores
Your store answers customers in seconds, from its own pages.
- Trained on your products, delivery, returns, terms and FAQ pages
- Installed on Shopify, PrestaShop, WooCommerce or any site that takes one snippet
- Answers around the clock, in your site’s languages
- What it doesn’t know goes to your inbox, with the question
- Tested on 100 questions from your own pages before it goes live
- Two weeks of tuning after launch
Assistant Care
€99per month, cancel with one email
It keeps telling customers what your site says.
- 30 customer questions checked against your live pages every week
- Wrong or outdated answers fixed by us, not reported to you
- Price, product and policy changes loaded within a business day
- Sales seasons prepared: Black Friday, January sales, holidays
- Questions it passed to you turned into new answers
- A daily check that the chat loads and answers, and a monthly report
How it works
From one email to a live assistant in a week
You see it answer your own customers’ questions before you pay anything. Everything happens in writing.
- 01 · Day 0
You send your store’s address
One email. No call, no form, nothing to prepare.
- 02 · Day 1
Five examples, free
Five questions your customers ask and the answers your assistant would give, each with the page it comes from. You see it before you pay anything.
- 03 · Days 2–7
Setup
We train it on your pages, open the chat platform account in your name, install it, and test it on about 100 questions.
- 04 · Weeks 2–3
Tuning
We read the first real conversations and correct what customers really ask.
- 05 · Every week after
Care
Answers checked, fixes made, store changes and seasons loaded, one report a month.
Assistant Care · €99 a month
Care keeps it saying what your site says
Your prices change, products come and go, a sale starts on Friday, the platform updates its AI. Care is the person who keeps up with all of it, so you don’t have to.
Answers checked
30 questions your customers ask, put to the assistant and compared with your live pages: prices, delivery, returns, stock, deadlines.
Fixes made, not reported
A wrong or outdated answer is corrected in the assistant by us, then asked again. You read about it in the report, you don’t do it.
Your store’s changes loaded
New prices, products, delivery rates or a new returns rule: email us one line, or we find it in the weekly pass of your pages.
Ready for sales and holidays
Black Friday, January sales, Christmas deadlines, closing days: the rules go in before the rush and come out after it.
New questions become answers
We read what it passed to you and what customers asked that your pages don’t cover, and add the answers you approve.
It’s up and answering
A daily check that the chat loads on your store and replies. If an update breaks it, you hear from us, not from a customer.
Re-tested when the platform changes
Chat platforms change their AI models and settings. When yours does, we run the questions again and fix what moved.
A short report
What customers asked most, what it answered, what it passed to you and every change we made. One email you can forward.
Why Care
What an unattended chatbot tells customers
In October 2026 we asked 40 live support bots what their customers ask. 19 got a fact about their own business wrong. None of their owners knew. These are the seven kinds of mistakes the weekly check catches.
Is there a charge for a second driver?
Adding a second driver costs $15 per day.
Your page says
Second driver: free on every rental.
Rental terms, extras section
Already have a chatbot?
We can look after the one you have
Care for your bot: we start with a full check of its answers, €390 once, fix what’s wrong in your platform, and then it gets the same Care, €99 a month. Any platform a customer can type into.
Pricing
Setup €490 once, €290 for our first three stores. Care €99 a month, no contract.
The chat platform subscription, usually €30–50 a month, is in your name and paid by you, so the assistant stays yours whatever happens. Prices in euros; the same numbers in dollars and pounds.
Are the five examples really free?
Yes. Email us your store’s address. Within a working day you get five questions your customers ask and the answers your assistant would give, each with the page it comes from. No call, no invoice, no follow-up sequence. If you’d rather not go further, that’s the end of it.
What does it cost?
Assistant Setup is €490 once, €290 for our first three stores. Assistant Care is €99 a month, with no contract. The chat platform subscription, usually €30–50 a month, is in your name and paid by you. The same numbers in dollars and pounds.
Do we need to get on a call?
No. We work by email from start to finish. The examples, the test before launch, the weekly fixes and the monthly report all arrive in writing in the same thread. Questions? Reply, and we answer within one business day. Everything stays in one place you can forward to whoever runs your store.
Which stores and platforms do you work with?
Shopify, PrestaShop and WooCommerce most often, and any site that lets you add one snippet of code. The assistant runs on an established chat platform with a module for your store; we pick it with you and set it up in your name.
Who pays for the chat platform?
You do, directly, usually €30–50 a month depending on the platform and your traffic. The account is in your name, so the assistant and its conversations stay yours whether or not you keep Care. We don’t resell subscriptions and take no commission on them.
What happens to questions it can’t answer?
It says so, asks for the customer’s email and passes the question to your inbox. Order problems, special requests, anything not on your pages. It never makes a rule up. With Care, we read those questions every month and add answers you approve, so fewer reach you.
See your assistant answer your customers first
Email us your store’s address. Within a working day you get five questions your customers ask and the answers your assistant would give, each with the page it comes from. Free, no call needed.