Assistant Care · €99 a month
Care keeps your assistant saying what your site says
An assistant is not done on launch day. Prices change, products sell out, sales start, the platform updates its AI. Care is the person who keeps up with all of it, every week, so the answers stay right without you watching.
Answers checked
30 questions your customers ask, put to the assistant and compared with your live pages: prices, delivery, returns, stock, deadlines.
Fixes made, not reported
A wrong or outdated answer is corrected in the assistant by us, then asked again. You read about it in the report, you don’t do it.
Your store’s changes loaded
New prices, products, delivery rates or a new returns rule: email us one line, or we find it in the weekly pass of your pages.
Ready for sales and holidays
Black Friday, January sales, Christmas deadlines, closing days: the rules go in before the rush and come out after it.
New questions become answers
We read what it passed to you and what customers asked that your pages don’t cover, and add the answers you approve.
It’s up and answering
A daily check that the chat loads on your store and replies. If an update breaks it, you hear from us, not from a customer.
Re-tested when the platform changes
Chat platforms change their AI models and settings. When yours does, we run the questions again and fix what moved.
A short report
What customers asked most, what it answered, what it passed to you and every change we made. One email you can forward.
Why it matters
Your store changes every week. An assistant left alone doesn’t.
In October 2026 we asked 40 live support bots what their customers ask. 19 gave a wrong fact about their own business: the old price, a fee nobody wrote, a rule from somewhere else. Their owners didn’t know.
| When this happens | Left alone | With Care |
|---|---|---|
| You change a price or a delivery rate | The assistant quotes the old one for months | Loaded within a business day |
| A product sells out or a new one arrives | It recommends what you no longer have | Caught in the weekly pass of your pages |
| Black Friday or the January sales start | It gives the regular rules during the rush | Sale rules in before, out after |
| The platform updates its AI model | Answers shift and nobody notices | Questions asked again, fixes made |
| Customers ask something new | It hands every one of them to you | Turned into an answer you approve |
| The chat stops loading after an update | You hear it from a customer, if at all | Daily check, you hear it from us |
Every month
One report you can read in five minutes
By email, on the first working day of the month. Forward it to whoever runs your store; nothing to log into.
- The questions customers asked most this month
- What it answered, and what it passed to you
- The weekly checks: how many questions, how many right
- Every change we made, with the date and the reason
- What we suggest adding to your pages
€99 a month
For assistants we set up. No contract: stop with one email at any time. The assistant and the chat platform account stay yours either way.
Start with CareAlready have a chatbot?
Any platform. We start with a full check of its answers, about 100 questions from your pages, €390 once, and fix what’s wrong. Then it gets the same Care, €99 a month.
Platforms we look afterQuestions about Care
Do we need to get on a call?
No. We work by email from start to finish. The examples, the test before launch, the weekly fixes and the monthly report all arrive in writing in the same thread. Questions? Reply, and we answer within one business day. Everything stays in one place you can forward to whoever runs your store.
What happens to questions it can’t answer?
It says so, asks for the customer’s email and passes the question to your inbox. Order problems, special requests, anything not on your pages. It never makes a rule up. With Care, we read those questions every month and add answers you approve, so fewer reach you.
What does Care cost and can we stop?
€99 a month, billed monthly. No contract: stop with one email at any time. If you stop, the assistant keeps working on your store; nobody checks its answers or loads your changes any more.
Already have a chatbot?
We can look after it too, on any platform. We start with a full check of its answers: about 100 questions from your own pages, asked as a customer, every wrong answer with the page it contradicts. That is €390 once, and we fix what’s wrong. Then it gets the same Care, €99 a month.
See your assistant answer your customers first
Email us your store’s address. Within a working day you get five questions your customers ask and the answers your assistant would give, each with the page it comes from. Free, no call needed.