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Supa Brain

Pricing

Fixed prices. You see it answer before you pay.

Start with five free examples from your own pages. Setup is one fixed price; Care is monthly with no contract. The chat platform is in your name and paid by you.

Free

Five examples

Five questions your customers ask and the answers your assistant would give, each with the page it comes from. By email, within a working day. No call, no invoice.

Ask for them

Assistant Setup

Your store answers customers in seconds, from its own pages.

€490one-off · €290 for our first three stores

Start with Assistant Setup
  • Trained on your products, delivery, returns, terms and FAQ pages
  • Installed on Shopify, PrestaShop, WooCommerce or any site that takes one snippet
  • Answers around the clock, in your site’s languages
  • What it doesn’t know goes to your inbox, with the question
  • Tested on 100 questions from your own pages before it goes live
  • Two weeks of tuning after launch
Keeps it right

Assistant Care

It keeps telling customers what your site says.

€99per month, cancel with one email

Start with Assistant Care
  • 30 customer questions checked against your live pages every week
  • Wrong or outdated answers fixed by us, not reported to you
  • Price, product and policy changes loaded within a business day
  • Sales seasons prepared: Black Friday, January sales, holidays
  • Questions it passed to you turned into new answers
  • A daily check that the chat loads and answers, and a monthly report

Care for your bot

Your bot, any platform, looked after the same way.

€390starting check, then €99 per month

Start with Care for your bot
  • About 100 questions from your own pages, asked as a customer
  • Every wrong answer with the transcript and the page it contradicts
  • We fix it in your bot’s platform and re-test
  • Then Assistant Care, week after week

The first year, all in

What an assistant with Care costs over twelve months

No per-conversation fees from us. The platform may charge by volume above its plan; we tell you before setup.

Setup
€290 for our first three stores
€490
Care, 12 months
€99 × 12, stop any month
€1,188
Chat platform
about €30–50 a month, paid by you directly
€360–600

The assistant stays yours

The chat platform account is opened in your name. Stop Care whenever you like: the assistant keeps working on your store.

We don’t resell platform subscriptions and take no commission on them, so we have no reason to pick one for any other reason than how well it suits your store.

Our terms

Questions about paying

Who pays for the chat platform?

You do, directly, usually €30–50 a month depending on the platform and your traffic. The account is in your name, so the assistant and its conversations stay yours whether or not you keep Care. We don’t resell subscriptions and take no commission on them.

How long does it take?

The five examples within a working day. Setup takes about a week from your go: reading your pages, training, install and the 100-question test. Then two weeks of tuning on real conversations, and Care from there.

What does Care cost and can we stop?

€99 a month, billed monthly. No contract: stop with one email at any time. If you stop, the assistant keeps working on your store; nobody checks its answers or loads your changes any more.

Already have a chatbot?

We can look after it too, on any platform. We start with a full check of its answers: about 100 questions from your own pages, asked as a customer, every wrong answer with the page it contradicts. That is €390 once, and we fix what’s wrong. Then it gets the same Care, €99 a month.

How do we pay?

By invoice, in euros, or in dollars or pounds on request. Invoices are due within 7 days. Business clients in the EU and the UK account for VAT under the reverse charge.

See your assistant answer your customers first

Email us your store’s address. Within a working day you get five questions your customers ask and the answers your assistant would give, each with the page it comes from. Free, no call needed.