Local services
Your booking bot reads the price from the next row
Local businesses use bots to answer prices, hours and delivery. We check each answer against your own price list and pages.
Cleaners, salons, movers and trades keep short price lists with similar rows. That is exactly where bots go wrong: the right section, the neighbouring line. The customer books expecting one price and gets another.
Small teams don’t have time to read chat logs. We ask the questions your customers ask, compare every answer with your price list and pages, and hand you the wrong answers with the exact fix.
Is there a call-out fee?
There’s a $30 call-out fee on every visit.
Your page says
No call-out fee anywhere in the city.
Prices page
What your customers ask
The questions we put to your bot first
- How much is a two-hour clean?
- What are your opening hours on Sunday?
- Do you bring your own equipment?
- Is there a minimum order?
- How much notice do I need to cancel?
- Do you cover my area?
- How soon can you fit me in?
- Do I pay a deposit when I book?
Where a wrong answer hurts in local services
Prices you then have to honour
A customer who was quoted the price of the bigger job feels overcharged if you charge the list price, and you lose margin if you match the bot.
Fees that aren’t on your list
A bot that invents a call-out fee your price list doesn’t have puts customers off before they book.
Wasted trips and missed bookings
Wrong hours or areas mean customers turn up to a closed door or never call. In a local market they simply book the next business on the map.
The mistakes we look for
Wrong prices
The bot finds the right table and reads the wrong row: the pricier room, the member rate, the other plan. Customers act on it.
How it happensInvented fees and policies
A delivery charge, a refund window, a fee: confident, specific and nowhere on your site. This is the answer that ends up in a dispute.
How it happens“We don’t have that”
The answer is on your pricing page, your FAQ, even your home page. The bot says it can’t share it, it isn’t announced, or it doesn’t exist.
How it happensLoops and silence
A typing indicator that never ends. The same reply to every question. A consent screen that comes back after every click. The customer can’t get past it.
How it happensOther industries
See your assistant answer your customers first
Email us your store’s address. Within a working day you get five questions your customers ask and the answers your assistant would give, each with the page it comes from. Free, no call needed.