SaaS
Your SaaS bot quotes a plan price your pricing page doesn’t
Prospects ask the bot about plans, limits and trials before they sign up. We check those answers against your pricing page and docs.
For a software company the bot is often the first sales conversation. Prospects ask what the cheapest plan costs, how many seats it includes and what happens when the trial ends. They compare the answer with competitors on the spot.
Pricing tables are exactly where bots slip: monthly and annual rates side by side, limits in adjacent columns, legacy plans still in the docs. We ask the plan questions a buyer asks and check each answer against your current pricing page.
Does the Starter plan include API access?
Yes, all our plans include full API access.
Your page says
API access: Pro plan and above.
Pricing page, plan comparison table
What your customers ask
The questions we put to your bot first
- How much is your cheapest plan?
- Is that price per user or per account?
- Is there a free trial, and do I need a card for it?
- What happens when the trial ends?
- How many users are included in the basic plan?
- Can I cancel any time, or is it an annual contract?
- Do you offer a discount for paying yearly?
- Does the starter plan include the integration I need?
Where a wrong answer hurts in saas
A higher price than you charge
If the bot overstates the entry price, the prospect drops off and never tells you why. You lose the cheapest, most frequent sign-up path without a trace.
A lower price or a bigger limit than you sell
If the bot understates the price or promises more seats, the customer signs up expecting it. Then it is a support ticket, a discount, or a cancellation.
Old plans that still answer
Retired plans and old limits stay in help articles long after pricing changes. The bot reads them with the same confidence as the current page.
The mistakes we look for
Wrong prices
The bot finds the right table and reads the wrong row: the pricier room, the member rate, the other plan. Customers act on it.
How it happens“We don’t have that”
The answer is on your pricing page, your FAQ, even your home page. The bot says it can’t share it, it isn’t announced, or it doesn’t exist.
How it happensAnswers a different question
Asked about one product, it answers about another. Asked about delivery, it shows a product carousel. The customer has to start again, or gives up.
How it happensOther industries
See your assistant answer your customers first
Email us your store’s address. Within a working day you get five questions your customers ask and the answers your assistant would give, each with the page it comes from. Free, no call needed.